As a patient at DASMC, you are entitled to the following rights.
To receive considerate, respectful, and compassionate care in a safe environment that is free from all forms of abuse, neglect, and misconduct.
To be called by your proper name and be treated in a highly dignified and culturally acceptable manner.
To be attended by qualified and experienced healthcare professionals and receive treatment on the basis of your clinical need.
To maintain confidentiality of all kinds of care-related records and communications unless disclosure is required by law. You also have the right to know persons who may have access to your personal health information.
To be told the names of the treating physicians, nurses, and other health care team members involved in your care.
To be accompanied by a family member or person of your choice during your visit to DASMC.
To be told by the treating physician about the diagnosis, disease prospects, required investigations, the benefits and risks of various treatments, the expected outcome of various treatment plans, and available alternatives. To be fully informed for any special procedure or treatment.
To be involved in care-related decisions and that you may refuse a treatment plan to the extent permitted by law. You have the right to ask questions about your health-related issues and to receive clear information in a language that you understand. You also have the right to include family members of your choice in your care plan and related decisions.
To expect full respect and consideration for the protection of your privacy and confidentiality in care-related discussions, examinations, and treatment plans. You may opt to have your accompanying family member present during any type of medical examinations or procedures.
To be informed if you are eligible for enrolment in a research study. You have the right to be fully informed and make an informed decision for participation in research studies. Participation in specific research studies is completely voluntary and you may refuse to participate or withdraw from a study in which you agreed to participate at any time you wish.
To give or refuse consent for photographs and audiovisual recordings to be produced and used for purposes other than identification, diagnosis, or
treatment.
For any suggestions or complaints, please contact the Patient Liaison Officer via email: [email protected]. We have an electronic form for all your suggestions and complaints, which are then shared with the Chief Executive Officer once resolved or further action is needed. The link/QR code is shared at DASMC reception.
